American Vacation Activation

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Dennis –

Victim Location 84047

Total money lost $700

Type of a scam Travel/Vacations

Our friend received a fax and an email at work from "HR Department". This email claimed that the company was selected to try out a new program through TripAdvisor that would include a 5 day/4 night stay in an all-inclusive resort in Mexico or surrounding countries, plus a 3 day/ 2 night vacation in either Vegas or Orlando. To participate, you had to call in, and the first 500 callers received "up to 60% off flights".

Our friend called in to reserve a spot, and called us asking us to join them on vacation to Costa Rica. We paid 350$ to our friend, who paid 700$ upfront to reserve our spot. We called in, the agent told us that our dates were booked at the resort and to call back the next week to book our flights. Well, next week comes, and we call and email and call and email this agent, trying to get our flights booked, with no response. Sometimes we would get other agents to answer us, who would say that our agent was busy on the phone or not in that day. Fast forward a month, we call the hotel to make sure that we do have a reservation for those dates, and they tell us that they have no record of a booking at their hotel. We also still do not have flights. Our agent still never responds to us.



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