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Hillary –

Victim Location 52246

Type of a scam Online Purchase

I ordered four maxi dresses. The money was charge immediately. However, it took about a month to receive the items among which three items are wrong. There is no way to track the shipping. I ordered XL size, they sent me two XXL items. I ordered maxi dresses, they sent me one very short dress. I sent email for several days, every time they change the name of person to reply the email and ask you which items I plan to return that I told them in my email before.

The online review showed that the company had a very bad review. They had a good review website but you can’t post your comments if you give them bad review. Also, the review of their products were posted by themselves, since I was not able to post any review there. There is no phone number to call the company, and if you ask question online, every time it will show "invalid" after you input the code.

More important, I just found that the products are same online from another company named "Charmmiss". I think they tried to change to another company to sell the poor products and attract new people who want to buy items online.

I sent emails to the company and got replied by five different names of person who is taking charge of this matter. They always asked me what items I want to return even I have told them before. It seems that they just send out their garbage products, and although they made mistake, they won’t want to refund the money to customer.



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