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Lance – Jun 08, 2020

Victim Location 98012

Total money lost $58

Type of a scam Moving

A few weeks before I moved, I completed an official USPS change of address card and hand-delivered it to my local post office. Somehow USPS lost the change of address card, and my mail was not being forwarded. When I contacted the post office, I was instructed to submit a new change of address form. Due to covid-19 restrictions, I did not want to go into the post office again so I went online. I did a google search for ‘change of address’ and found the site ( thinking it was the official USPS website. I submitted the completed form and entered my credit card information for the $1.05 charge. A few days later, I received an email from to confirm the change of address order. Interestingly, they did not list the fee they charged on the confirmation. When I received my credit card statement several weeks later, I noticed this company charged me $59.95 for the change of address. I contacted my credit card company immediately to dispute the charge. My credit card company contacted and followed up several weeks later that they could not reverse the charge. Since then, I have read how many people are being scammed by sites that mimic the USPS website. Not only do companies like this charge the consumer a ridiculous amount, but they do not perform the service. I decided to contact my credit card company once more to dispute the charge and am awaiting their response. In the meantime, I am filing a complaint about with the Better Business Bureau, in the hopes that other people will not be taken advantage of.



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