Cassandra – Jul 14, 2020
Victim Location 59912
Total money lost $23.89
Type of a scam Counterfeit Product
I received an email it looked like coming from Costco about a customer satisfaction survey. I have been a long standing customer of Costco sdo I filled it out and gave them top scores. After I finished a window came up telling me I won a prize. I had a choice of about 6 different items and I picked CBD Tincture, the selling price was $119 but it was my free prize.I said all I have to pay is freight. I trust Costco so I gave them my credit card. On 6/11 I got three charges on my Costco credit card, one for brain booster, $6.95, one for hyper mass, $6.97, one again for brain booster $6.97. I called the number 866-253-3547. I was told It was for the price I won from Costco and I signed up to pen an account. I was stunned and no idea what they were talking about, I had no intention to open an account anywhere. I asked for the name of the company I was supposed have opened an account. They could not tell me the name, all they repeated I signed up for it. By then i new it was a scam I just could not understand how Costco would get involved with people like that. I told I’ll call Costco to find out. I told them to close the account I apparently opened. They said they would and give me credit for $119. I could not figure out how I’d get credit I had not paid anything other than shipping for a free product. The only statement I had was closing 6/23. I called Costco up and they told me it was not them, is is a scam. I called Visa up and they told me they could not credit my account for the above 3 charges since I signed up for it. I told them I was convinced I was dealing with Costco, they said I signed up and they could not help me to call you.
This happened in May and I did not keep the information like address etc.. I figured if I need it I’ll call Costco, the reason for not knowing allot he information you were asking. About all I have it the NC phone number which was on the statement.
Carly – May 28, 2020
Victim Location 91326
Type of a scam Phishing
This is what I received from my friend through Whatsapp– Costco is giving away free grocery worth $125 to everyone this week to support the nation during Corona Pandemic. Collect your voucher here: <span title="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.costco.us-2Dinvite.club&d=DwIFAg&c=Oo8bPJf7k7r_cPTz1JF7vEiFxvFRfQtp-j14fFwh71U&r=9a8pk83jqW6mzq-FHrhpamgejtnPHNtpD-KfhFvH9es&m=uBZoPiYJouP4bbkdcY4RAwMHHbXsOFn9hMTOs4TDtHE&s=Z0Tu9wjQQAppo0jJTk4mNjvVbnR47gj8sBxZYf1pR7s&e=
Sent from my iPhone
Victim Location 98390
Type of a scam Sweepstakes/Lottery/Prizes
Lady called with chance to win a $500 shopping spree at Costco. Asked me if I was between the age of 30 and 65, I said yes. She hung up
Victim Location 98908
Type of a scam Phishing
A local number called automated message says it’s Costco and they have chosen me for a $500 voucher, I knew it was scam cause I’ve never shopped at Costco. I’ve told them to remove my number via their menu and they call back about a week later same thing different number. I even tried talking to someone to tell them to stop calling me they said they’d fix it and hung up. A week later they called again same scam different number
Victim Location 14435
Type of a scam Fake Invoice/Supplier Bill
They said that I was a member of Costco and also said that I won money.
Victim Location 23605
Total money lost $98.41
Type of a scam Online Purchase
I am Costco shopper and had recently been shopping there. I received an email and it said from COSTCO and if I took a survey about Costco I would receive a 50.00 reward from them. The survey asked legit questions about my shopping experience. Then it let me choose a product and I chose a skin cream called AVILA serum. It said all I needed to pay was 4.95 for the shipping. Still thinking it was Costco I readily agreed to try the cream for 4.95. NO WHERE IN THE EMAIL DID IT EXPLAIN THAT THIS WAS A 14 DAY FREE TRIAL AND YOU WOULD BE CHARGED 98.41 after 14 days. I would have never agreed to it. I realized this was a scam right after I ordered and my phone rang and a foreign person called to ask me to order again? I realized I had been duped. I never received the product and 14 days after I ordered I was charged 98.41 from ALTARJU divinity. I googled the charge and it was for the face cream I had ordered. I called the CS number and reached a rep quickly, I explained to her that I never received the order and that I never agreed to sign up for a monthly charge. She insisted that the post office had confirmation of receipt of a package and I did indeed sign up to receive monthly shipments of this cream at 98.41 a month. I explained I didn’t sign up for that over and over. She read through a script and hung up on me. I called back and was told the same thing. The reps were rude, the second one hung up on me. I called back a third time and got the same girl. She read her script and hung up on me again after she said my other shipments were cancelled. I called back a 4th time and finally spoke to another girl who got me a supervisor who kept telling me that I agreed to this. I told her I was contacting my bank and the BBB she then offered me A 30% refund. I said fine but I’m still calling them. She then offered me a 50% refund. I said sure I’m still contacting the BBB She then put me on hold and came back and said I would be refunded. So I have to wait and see if they are actually going to refund me. I went back to the email and clicked the link because I wanted to see for myself again that it didn’t say this was going to be charged monthly. The link is unavailable